Australian Car Finance :: Contact Us

Contact Australian Car Finance

australian-car-finance.com

How can we help you today?

Whether you’d like to explore Australian Car Finance options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Australian Car Finance experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.


Finance News

Why the Lowest Car Loan Rate May Not Be the Best Deal
Why the Lowest Car Loan Rate May Not Be the Best Deal
25 Jun 2026: Paige Estritori
Australian car buyers heading into the final week of June are seeing a competitive loan market, but the latest rate tables also show why the cheapest headline offer is not always the best finance choice. Current comparison data places some car loan comparison rates from around 5.66% p.a. for eligible borrowers, while green and electric vehicle finance remains close behind, with selected offers beginning around 5.69% p.a. - read more
ASIC Calls for Improved Consumer Safeguards in Car Finance Sector
ASIC Calls for Improved Consumer Safeguards in Car Finance Sector
11 Jun 2026: Paige Estritori
The Australian Securities and Investments Commission (ASIC) has conducted a comprehensive review of the motor vehicle finance sector, uncovering significant deficiencies in lenders' oversight of car finance distributors. This examination has revealed problematic sales tactics and a lack of regular audits and checks by lenders, raising concerns about consumer protection within the industry. - read more
Australia's Digital Finance Shift Transforms Car Buying Experience
Australia's Digital Finance Shift Transforms Car Buying Experience
11 Jun 2026: Paige Estritori
Australia's transition to digital finance is significantly altering the car buying landscape, providing consumers with faster approvals and greater convenience. As more financial transactions move online, car buyers are increasingly expecting the same efficiency and transparency in vehicle financing as they experience with everyday banking services. - read more
Surge in Electric Vehicle Financing as Australians Seek Relief from Fuel Costs
Surge in Electric Vehicle Financing as Australians Seek Relief from Fuel Costs
04 Jun 2026: Paige Estritori
As fuel prices continue to escalate, Australians are increasingly turning to electric vehicles (EVs) as a cost-effective alternative, leading to a notable surge in EV financing. Major banks, including National Australia Bank (NAB) and Commonwealth Bank of Australia (CommBank), have reported significant increases in EV loan applications, reflecting a growing consumer shift towards sustainable transportation. - read more
Car Loan Articles

Electric Vehicles vs. Petrol: Which Is Truly More Sustainable?
Electric Vehicles vs. Petrol: Which Is Truly More Sustainable?
Sustainability is an increasingly important factor in the automotive industry, as environmental awareness grows among consumers and manufacturers alike. Choosing a vehicle isn’t just about speed or comfort anymore; it's also about how your choice impacts the planet. With the rise of climate change concerns, more people are looking at sustainable options when purchasing their next car. - read more
The Impact of Your Credit Score on Car Financing Options
The Impact of Your Credit Score on Car Financing Options
Car financing is a crucial aspect for many Australians looking to purchase a vehicle. Understanding the car finance market in Australia can equip you with the knowledge needed to make informed financial decisions. With various financing options available, taking the time to explore what's out there can be incredibly beneficial for aspiring car owners. - read more
New vs Used Car Finance: What You Need to Know
New vs Used Car Finance: What You Need to Know
When you're in the market for a new or used car, understanding car financing options is crucial. In Australia, there are several ways to finance your vehicle, each with its own advantages and considerations. Whether you're considering dealership financing, a car loan from a financial institution, or even leasing, knowing your options can save you in the long run. - read more
Understanding the Current Fuel Situation in Australia: What It Means for Your Driving Choices
Understanding the Current Fuel Situation in Australia: What It Means for Your Driving Choices
The fuel situation in Australia has been a hot topic recently, with fluctuating prices and increasing environmental concerns capturing the attention of many. The country's reliance on both domestic and imported fuels, alongside global market influences, plays a significant role in the availability and cost of fuel. As Australians navigate through these changes, understanding the current scenario becomes ever more crucial. - read more

Knowledgebase
Interest Coverage Ratio:
A measure of a company's ability to make interest payments on its debt, calculated as EBIT divided by interest expense.