Whether you’d like to explore the car finance information on Australian Car Finance or share feedback about our website, we welcome your interest. You can explore our information and resources to learn about car finance rates, fees and loan options. This website publishes general information and tools; it does not accept finance applications or quote requests, provide referrals or offer personalised financial advice.
We also value your feedback and suggestions - they help us continually improve the Australian Car Finance experience and ensure our information and resources meet the needs of our users.
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If your enquiry relates to a quote, application status, existing insurance policy or loan, repayment, claim, approval decision or another matter being handled by a broker, lender, insurer or other provider, you should contact that business directly. We do not make lending or insurance decisions and do not have access to brokers’ or providers’ application, policy, loan or claims systems.
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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about our website or its content, including the way your personal information has been handled, please write to us at the mailing address above in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
For a complaint about a broker, lender, insurer or other financial services provider, contact that business first. If the matter remains unresolved, you can contact the Australian Financial Complaints Authority (AFCA) to check whether it can consider your complaint. AFCA is an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
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You can request access to or correction of your personal information at any time by contacting us in writing.
Website Operator
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
For general information about financial services licensing and regulatory matters, please visit the ASIC website.
The Reserve Bank of Australia’s latest rate increase has added a fresh complication for households considering a new or used vehicle before the end of 2026. The cash rate target rose by 25 basis points to 4.85% effective 4 November, extending a year in which borrowing costs have again become a central part of the car-buying decision. - read more
Australia’s latest inflation figures have added a fresh layer of uncertainty for car buyers, with the September 2026 Consumer Price Index showing annual inflation at 4.3 per cent and trimmed mean inflation at 3.6 per cent. Coming after the Reserve Bank of Australia lifted the cash rate target to 4. - read more
Australia’s car market is moving further away from the shortage-driven conditions that shaped buying decisions over recent years. As more brands work through stronger supply and compete for orders, buyers are seeing a wider mix of drive-away discounts, factory bonuses, demonstrator offers and promotional finance campaigns. That can be helpful for households planning a purchase, but it also makes the finance decision more important rather than less. - read more
Fresh spring comparison updates suggest Australian car finance remains competitive, but not evenly so. While some headline secured car loan rates still look attractive for well-qualified borrowers, the gap between the best advertised offers and the rates many buyers may actually receive is becoming more important. For households planning a vehicle purchase, the key message is simple: the rate on the first screen is only the beginning of the finance conversation. - read more
Car loan repayments are shaped by the amount borrowed, interest rate, loan term, fees, repayment frequency and any balloon payment. Understanding these factors can help Australians compare car finance options more clearly before applying. - read more
Car financing is a crucial aspect for many Australians looking to purchase a vehicle. Understanding the car finance market in Australia can equip you with the knowledge needed to make informed financial decisions. With various financing options available, taking the time to explore what's out there can be incredibly beneficial for aspiring car owners. - read more
Learn what Australian lenders may consider when assessing car loan eligibility, what documents may be needed, and how car finance pre-approval works before you buy. - read more
Sustainability is an increasingly important factor in the automotive industry, as environmental awareness grows among consumers and manufacturers alike. Choosing a vehicle isn’t just about speed or comfort anymore; it's also about how your choice impacts the planet. With the rise of climate change concerns, more people are looking at sustainable options when purchasing their next car. - read more
Knowledgebase
Guarantor: A party who agrees to be responsible for the payment of another party's debts should the original party fail to pay or perform according to a contract.