Australian Car Finance :: Privacy

Australian Car Finance Privacy Statement

australian-car-finance.com

This is the privacy policy statement for Australian Car Finance and Clark Family Pty Ltd in relation to this website.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.

Information We Collect and How It is Used

To process your financial services referral request, Australian Car Finance may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.

This information is used to match you with a suitable financial services provider or lender. Australian Car Finance, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.

We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.

If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.

Disclosure of Personal Information

We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.

We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.

Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.

Cookies and Tracking Technologies

Australian Car Finance uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.

We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.

By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.

Access and Correction of Personal Information

You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).

You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.

To make a request, please contact us. We may ask you to submit your request in writing for security reasons.

Complaints and Dispute Resolution

If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):

Updates to This Policy

We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.

Contact Us

If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.

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Finance News

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Why the Lowest Car Loan Rate May Not Be the Best Deal
25 Jun 2026: Paige Estritori
Australian car buyers heading into the final week of June are seeing a competitive loan market, but the latest rate tables also show why the cheapest headline offer is not always the best finance choice. Current comparison data places some car loan comparison rates from around 5.66% p.a. for eligible borrowers, while green and electric vehicle finance remains close behind, with selected offers beginning around 5.69% p.a. - read more
ASIC Calls for Improved Consumer Safeguards in Car Finance Sector
ASIC Calls for Improved Consumer Safeguards in Car Finance Sector
11 Jun 2026: Paige Estritori
The Australian Securities and Investments Commission (ASIC) has conducted a comprehensive review of the motor vehicle finance sector, uncovering significant deficiencies in lenders' oversight of car finance distributors. This examination has revealed problematic sales tactics and a lack of regular audits and checks by lenders, raising concerns about consumer protection within the industry. - read more
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Surge in Electric Vehicle Financing as Australians Seek Relief from Fuel Costs
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As fuel prices continue to escalate, Australians are increasingly turning to electric vehicles (EVs) as a cost-effective alternative, leading to a notable surge in EV financing. Major banks, including National Australia Bank (NAB) and Commonwealth Bank of Australia (CommBank), have reported significant increases in EV loan applications, reflecting a growing consumer shift towards sustainable transportation. - read more
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Decoding Car Finance: Which Loan Type Is Right for You?
Decoding Car Finance: Which Loan Type Is Right for You?
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Electric Vehicles vs. Petrol: Which Is Truly More Sustainable?
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Sustainability is an increasingly important factor in the automotive industry, as environmental awareness grows among consumers and manufacturers alike. Choosing a vehicle isn’t just about speed or comfort anymore; it's also about how your choice impacts the planet. With the rise of climate change concerns, more people are looking at sustainable options when purchasing their next car. - read more
Understanding the Current Fuel Situation in Australia: What It Means for Your Driving Choices
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The fuel situation in Australia has been a hot topic recently, with fluctuating prices and increasing environmental concerns capturing the attention of many. The country's reliance on both domestic and imported fuels, alongside global market influences, plays a significant role in the availability and cost of fuel. As Australians navigate through these changes, understanding the current scenario becomes ever more crucial. - read more
The Impact of Your Credit Score on Car Financing Options
The Impact of Your Credit Score on Car Financing Options
Car financing is a crucial aspect for many Australians looking to purchase a vehicle. Understanding the car finance market in Australia can equip you with the knowledge needed to make informed financial decisions. With various financing options available, taking the time to explore what's out there can be incredibly beneficial for aspiring car owners. - read more

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Monetary Policy:
The actions of a central bank or other regulatory authority that determine the size and rate of growth of the money supply.